How to fix Error Code 10002038 in Helldivers 2

Image source: Arrowhead Game Studios via We Game Daily

System error.

Are you facing the dreaded Helldivers 2 error code 10002038? Don’t worry, you’re not alone. With the ongoing server problems, many have encountered this server-related issue that prevents them from joining the game. In this guide, we explore whether you can fix Helldivers 2 error code 10002038 and detail various troubleshooting methods to help you get back to your firefights.

Helldivers 2 Error Code 10002038, Explained

The error code 10002038 in Helldivers 2 usually indicates connectivity issues or server-related problems. It often appears alongside the message “failed to connect to server,” leaving players frustrated. While the developer Arrowhead Game Studios has been actively working on resolving these issues, it’s fair to say they didn’t expect the game to be the runaway success it has been.

Before you attempt to play, we suggest checking the current server status of Helldivers 2. Server overloads or scheduled maintenance can often lead to error code 10002038. To do this, you can visit the official Discord channel or Twitter page. These platforms typically provide updates on server status and any ongoing issues.

Potential Helldivers 2 Error Code 10002038 Fixes

Keep Game and Devices Updated

To give yourself the best chance, you need to keep both the game and your gaming platform’s operating system up to date. Developers frequently release patches and updates to address bugs and enhance stability. By updating Helldivers 2 and your device’s software, you can potentially resolve the error code 10002038.

Verify Your Internet Connection

Since Helldivers 2 is a multiplayer game, a stable and fast internet connection is required for seamless gameplay. Before troubleshooting further, it’s important to check your internet connection for any issues. Try switching between Wi-Fi and wired connections to see if it resolves any connection-related problems. Additionally, ensure that your internet service provider is not experiencing any outages in your area.

Disable Crossplay

Crossplay functionality, which allows players on different gaming platforms to play together, can sometimes lead to compatibility issues or server connectivity problems. Disabling crossplay temporarily might help resolve the error code 10002038. While it may limit your multiplayer options, it can provide a temporary solution until the developers address the underlying server issues.

Contact the Support Team

If none of the previous steps have resolved the error, reaching out to the game’s support team is your best option. They can provide personalized assistance and guide you through any additional troubleshooting steps specific to your situation. While Arrowhead Game Studios may not have an outright support page, you can try contacting them through their official Twitter page for further assistance.

Additional Tips and Tricks

While the above steps should help resolve the Helldivers 2 error code 10002038, here are some additional tips and tricks to enhance your gaming experience:

  • Optimize your network settings: Adjusting network settings, such as disabling background downloads or prioritizing game traffic, can improve your connection stability and reduce the chances of encountering errors.
  • Clear cache and temporary files: Clearing cache and temporary files on your gaming platform can help resolve any lingering issues that may be affecting the game’s performance.
  • Update graphics drivers: Outdated or incompatible graphics drivers can cause various errors in games. Make sure to keep your graphics drivers updated to the latest version recommended by the manufacturer.
  • Verify game files: Occasionally, game files can become corrupted or missing, leading to errors. Verifying the integrity of game files through the gaming platform’s options can help identify and resolve such issues.
  • Check hardware compatibility: Ensure that your gaming platform meets the minimum system requirements for Helldivers 2. Inadequate hardware specifications can lead to performance issues and errors.

Unfortunately, there’s no one-size-fits-all step you can currently take to fix the Helldivers 2 error code 10002038 in Helldivers 2. Try the steps outlined above, though, to check that it isn’t a problem on your end. And don’t be shy to get in touch with the developers if you’re still having problems. If you’re experiencing crashing or the “Failed to join lobby” error, check out our guides on how to troubleshoot these problems.